Visagov Logo

Privacy policy

This Privacy Policy regulates the use of the service of the Internet portal www.visagov.com, the responsible entity of which, for identification purposes, is:
  • Responsible entity: BYTETRAVEL S.A..
  • NIF: A42788984
  • Address: Avenida Via Augusta 15-25, 08174 Sant Cugat del Valles (Barcelona) - SPAIN
  • Phone number:+34 935476278
  • E-mail address: [email protected]

Why do we process your data?

Pursuant to the GDPR of 27 April 2016 and Organic Law 3/2018, we will process the data we collect for the following purposes:

  • Contact you in case you request us to do so.
  • Manage your web browsing, if applicable.
  • Send you commercial communications about our products and services.
  • Manage purchases of products offered on the website and added to the shopping basket.

For this purpose, the user will be provided with a registration form, the completion of which will legitimize the interested party to access and use certain services offered on the website.

Nevertheless, the user is informed that in the event of any contact they will be informed of the use to be made of the data collected and, if the data is used for a different purpose, such consent will be previously and expressly requested.

If the data subject gives consent by way of a written declaration that also refers to other matters, the request for consent shall be presented in a manner that clearly distinguishes it from the other matters in an intelligible and easily accessible way and using clear and plain language, in accordance with Article 7.2 of the GDPR of 27 April 2016.

What is the legitimacy for the processing of your personal data?

The legal basis for the processing of your personal data is:

  • The data subject's consent for the processing of their data in accordance with Article 6.1. a) of the European General Data Protection Regulation.
  • The necessary execution of a contract to which the data subject is a party or, at the data subject's request, the implementation of pre-contractual measures, in accordance with Article 6. 1. a) of the European General Data Protection Regulation.

To whom do we disclose your data?

Personal data will not be disclosed except in compliance with legally established obligations or to support the services related to this processing.

For how long do we preserve your data for?

We will preserve your personal data for at least 5 years if you are a customer, and for the strict compliance with the legal obligations set forth in the regulations.

If you are not a customer, your data will be stored only for the period of time required to manage our association.

What are your rights when you provide us with your data?

Any person has the right to obtain confirmation as to whether personal data concerning them are being processed.

Interested parties have the right to access their personal data, in addition to the right to request the rectification of inaccurate data or, where appropriate, to request their deletion when the data is no longer required for the purposes for which it was collected, among other reasons.

In certain circumstances, interested parties may request the limitation of the processing of their personal data, in which case we will only preserve the data for the exercise or defence of legal claims.

Under certain circumstances and for purposes related to their specific situation, the interested parties may object to the processing of their data. In such a case, the data will no longer be processed, with the exception of legitimate reasons or for the exercise or defence of possible legal claims.

Interested parties may request data portability in order to obtain the data they have provided in a structured, user-friendly and machine-readable format to be downloaded by themselves or transmitted to another entity.

The interested party may exercise their rights by sending an e-mail to the following e-mail address: [email protected] or, where appropriate, to the following address: Avenida Via Augusta 15-25, 08174 Sant Cugat del Valles (Barcelona) - SPAIN.

What happens if you are a minor?

In the event that some of our services are specifically aimed at minors under fourteen years of age, we will request the consent of the parents or legal guardians for the collection of personal data or, as the case may be, for the automated processing of the data in accordance with article 7 of Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).

Data accuracy, veracity and security,: how do we process your data?

The user is solely responsible for the veracity and correctness of the data included, exempting us from any responsibility in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided and commit to keep them duly updated.

The user agrees to provide complete and correct information on the registration or subscription forms. We are not responsible for the veracity of the information that we have not elaborated ourselves and for which another source is indicated and, therefore, we do not assume any responsibility for hypothetical damages that may arise as a result of the use of such information.

We also reserve the right to update, modify or delete the information contained on the website, and may limit or deny access to such information. We shall not be liable for any damage or harm that the user may suffer as a result of errors, defects or omissions in the information provided by the responsible party that comes from external sources.

Data will be processed confidentially and under submission to the necessary technical and organisational security measures in order to avoid its alteration, loss, processing or unauthorised access.

You may file a complaint with the Spanish Data Protection Agency, especially in the event that you do not consider to have satisfactorily exercised your rights, at the postal and/or electronic address at the following web address: www.aepd.es